Refund Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To return an item, you must contact us at rosedollvintage@yahoo.com, for instructions on how and where to send your package. I'm sorry but I am not able to pay for your return label, you have to pay for your own return label. Items sent back to us without requesting a return first, will not be accepted.

You can always contact us for any return questions at rosedollvintage@yahoo.com.

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as all vintage items.